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AdvanceReboot

Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information when you use our UI/UX design education services.

Last Updated: January 15, 2025 | Effective Date: January 15, 2025

Introduction and Scope

AdvanceReboot ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, process, and safeguard your information when you visit our website at advancereboot.com, enroll in our UI/UX design courses, or interact with our educational services.

This policy applies to all personal data we process about you, whether you're a prospective student, current learner, website visitor, or anyone else who interacts with our platform. By using our services, you acknowledge that you have read and understood this policy.

Our operations are based in Taiwan, and we comply with Taiwan's Personal Data Protection Act and applicable international privacy regulations where relevant to our international students and users.

Information We Collect

We collect various types of information to provide and improve our educational services. The data we gather falls into several categories:

Personal Identification Information:

Full Name Email Address Phone Number Mailing Address Date of Birth Professional Background

We collect this information when you register for courses, create an account, or contact us for information. For our UI/UX design programs, we also gather details about your design experience, career goals, and technical skills to better tailor our educational content.

Technical information is automatically collected through cookies and tracking technologies, including your IP address, browser type, device information, and how you interact with our website. This helps us understand user behavior and improve our platform's functionality.

Educational data includes your course progress, assignment submissions, quiz results, and participation in forums or live sessions. We also maintain records of your communications with instructors and support staff.

How We Use Your Information

Your personal data serves multiple purposes in delivering our educational services effectively. We use your information primarily to provide course content, track your learning progress, and facilitate communication between students and instructors.

Course administration requires us to process enrollment details, send important updates about schedule changes, and provide technical support when needed. We also use contact information to send educational resources, industry insights, and information about new courses that might interest you.

Performance analytics help us understand how students engage with our content. This data guides improvements to our curriculum and platform usability. However, we only analyze aggregated, anonymized data for these purposes.

We may contact you about relevant professional opportunities or industry events that align with your career goals, but you can opt out of these communications at any time through your account preferences.

Legal compliance sometimes requires us to process certain data, particularly for financial transactions, tax reporting, or if required by educational authorities in Taiwan or other jurisdictions where we operate.

Your Privacy Rights

You have significant control over your personal data. These rights ensure you can manage your information according to your preferences and legal entitlements.

Access Your Data

Request a copy of all personal information we hold about you, including course records and communication history.

Correct Information

Update or correct any inaccurate personal data in your profile or educational records.

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements for educational records.

Restrict Processing

Limit how we use your data while maintaining your account and course access.

Data Portability

Receive your data in a structured format that you can transfer to another service provider.

Withdraw Consent

Revoke permission for data processing activities that require your explicit consent.

To exercise these rights, contact us at info@advancereboot.com with your request and proof of identity. We'll respond within 30 days and guide you through the process. Some requests may take longer if they involve complex data retrieval or verification procedures.

Data Security and Protection

Protecting your personal information is our top priority. We implement comprehensive security measures to safeguard data against unauthorized access, alteration, disclosure, or destruction.

Encryption

All sensitive data is encrypted both in transit and at rest using industry-standard protocols.

Access Controls

Strict authentication procedures ensure only authorized personnel can access student data.

Regular Audits

We conduct periodic security assessments to identify and address potential vulnerabilities.

Staff Training

Our team receives regular privacy and security training to maintain best practices.

Our servers are hosted in secure data centers with physical security measures, backup systems, and disaster recovery procedures. We also maintain cyber insurance and incident response protocols to address any potential security breaches promptly.

While we take every reasonable precaution, no system is completely immune to security risks. We encourage you to use strong passwords and keep your login credentials confidential.

Data Sharing and Third Parties

We share your personal data only when necessary to provide our services or fulfill legal obligations. Our approach to data sharing is conservative and always prioritizes your privacy.

Educational partners occasionally receive limited student information when collaborating on specialized courses or industry projects. These partners sign confidentiality agreements and can only use data for the specified educational purposes.

Service providers who help us operate our platform—such as payment processors, email service providers, and learning management system vendors—may access certain data under strict contractual obligations to protect your privacy.

We never sell, rent, or trade your personal information to third parties for marketing purposes. Any data sharing arrangement includes explicit privacy protections and limitations on how your information can be used.

Legal authorities may receive personal data if required by valid court orders, subpoenas, or regulatory investigations. We will notify you of such requests unless legally prohibited from doing so.

In the event of a business acquisition or merger, your data would be transferred under equivalent privacy protections, and you would be notified of any changes to data handling practices.

International Data Transfers

As an educational platform serving international students, we may transfer your personal data across borders to provide our services effectively. These transfers are conducted with appropriate safeguards to protect your privacy rights.

Our primary data processing occurs in Taiwan, but we use cloud services and educational tools that may store data in other countries. All international data transfers comply with applicable privacy laws and include contractual protections equivalent to Taiwan's data protection standards.

Students from the European Union benefit from additional protections under GDPR, including adequacy decisions or standard contractual clauses for any data transfers outside the EU.

We regularly review the privacy practices of our international service providers and terminate relationships with vendors who cannot meet our privacy requirements.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

Data Type Retention Period Purpose
Course Records 7 years after completion Educational verification and compliance
Financial Records 7 years after transaction Tax reporting and accounting
Marketing Communications Until opt-out Ongoing communication preferences
Support Communications 3 years Quality assurance and training
Website Analytics 26 months Platform improvement and optimization

After the retention period expires, we securely delete or anonymize your data. Some information may be retained longer if required for legal proceedings or regulatory compliance.

You can request early deletion of your data, though this may affect our ability to provide certain services or verify your educational achievements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us understand how you interact with our platform.

Essential cookies are necessary for basic website functionality, including user authentication, course progress tracking, and security features. These cookies cannot be disabled without affecting site functionality.

Analytics cookies help us understand website usage patterns, popular content, and areas for improvement. This data is aggregated and anonymized to protect individual privacy.

Preference cookies remember your settings, language choices, and customization options to provide a more personalized experience during repeat visits.

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may limit some website features but won't prevent access to core educational content.

Children's Privacy

Our educational services are designed for adult learners aged 18 and older. We do not knowingly collect personal information from children under 18 years old.

If we become aware that we have inadvertently collected data from someone under 18, we will take immediate steps to delete that information from our systems.

Parents or guardians who believe their child may have provided personal information to us should contact us immediately so we can address the situation appropriately.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes through email or prominent website notices.

Minor updates that don't materially affect your rights may be posted directly to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may request account closure and data deletion.

Contact Us

For privacy-related questions, concerns, or requests, please contact us:

Email: info@advancereboot.com Phone: +886 89360952 Address: 70101, Taiwan, Tainan City, East District, Xiaodong Rd, 31號力行校區社會科學院

We aim to respond to all privacy inquiries within 30 days. For urgent matters, please indicate "URGENT PRIVACY REQUEST" in your subject line.